Terms and Condition

Welcome to Faerie By (HK BRIGHT). By accessing or using our website (www.faerie.in) and purchasing our products, you agree to comply with the following Terms & Conditions. Please read them carefully before using our site.

1. Use of Website

  • By using our website, you confirm that you are at least 18 years of age or accessing it under the supervision of a parent/guardian.
  • You agree not to misuse the website for fraudulent purposes, unlawful activities, or any actions that may harm the website or its users.

2. Product Information

  • We strive to display accurate descriptions, images, and pricing of our jewelry. However, minor variations in color, finish, or design may occur due to lighting, screen settings, or handmade craftsmanship.
  • Faerie reserves the right to update product details and pricing without prior notice.

3. Orders & Payments

  • Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order.
  • All payments must be made through secure gateways available on our site. For Cash-on-Delivery (COD) orders, additional fees may apply.
  • In case of non-payment, fraud, or suspicious activity, Faerie reserves the right to cancel the order.

4. Shipping & Delivery

  • Orders are processed within 1–2 business days and shipped through trusted logistics partners.
  • Delivery timelines may vary depending on your location. Please refer to our Shipping Policy for detailed information.
  • Faerie will not be liable for delays caused by unforeseen circumstances (logistics issues, strikes, natural calamities, etc.).

5. Returns, Refunds & Exchanges

  • Returns are accepted and refund issue only as credit in the form of coupon code, subject to approval.
  • Refunds will be provided in the form of a credit coupon code (valid for 1 year) once the return process is completed successfully.
  • For full details, please refer to our Returns & Refunds Policy.

6. Intellectual Property

  • All content on this website, including logos, designs, images, text, and graphics, is the exclusive property of Faerie by (HK BRIGHT) and is protected under applicable copyright and trademark laws.
  • Unauthorized use, reproduction, or distribution of our content without written permission is strictly prohibited.

7. Limitation of Liability

  • Faerie will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Our liability, in any case, shall not exceed the value of the product purchased.

8. User Responsibilities

  • You agree to provide accurate and complete information during registration, orders, and communication with us.
  • You are responsible for maintaining the confidentiality of your account and activities carried out under your account.

9. Governing Law

These Terms & Conditions shall be governed by and construed under the laws of India. Any disputes shall fall under the jurisdiction of the courts of [Mandvi, Gujarat].

10. Changes to Terms

Faerie reserves the right to update or modify these Terms & Conditions at any time without prior notice. The updated version will always be available on this page.

11. Contact Us

For any questions regarding these Terms & Conditions, please contact us at:
📧 connect@faerie.in

✨ Faerie by (HK BRIGHT) — Jewelry that works as hard as you do.